Legal
Transparency is a recurring UnityFinance value that is reflected in our pricing promise, our security protocol and our legal agreements.
Transparency is a recurring UnityFinance value that is reflected in our pricing promise, our security protocol and our legal agreements.
The following terms will be used throughout this document:
1.1. UnityF Limited (hereinafter Unity Finance ) acts as a payment service aggregator. To offer its services and achieve its objectives, we collaborate with licensed financial companies, banks, and other financial institutions. We provide software for processing online payments and offer technical and informational support for sending and receiving payments through alternative methods. The actions of our partners when delivering our Service are not considered actions of us itself.
1.2. The range of services offered includes, but is not limited to:
1.3. This Terms & Conditions document ("Agreement" or "Terms") forms a binding agreement between us and you, covering the use of our software, along with any related services and products available through us (collectively referred to as the "Service"). If you do not agree to all the terms in this Agreement, you must not use our Services.
1.4. Before joining us, you must read, accept, and agree to all the terms and conditions in this Agreement, as well as the Privacy Policy. This includes the terms outlined here and those referenced via links. We also encourage you to review any additional terms and conditions on other pages or portals mentioned in this document, as they may contain provisions relevant to your use of us as a user.
2.1. To use the Service, you must complete the registration process. Users are only permitted to have one account. Our Services are provided exclusively to legal entities or individuals who are able to enter legally binding agreements in accordance with applicable laws. Furthermore, our Services are not available to minors (under 18 years of age) or legally incompetent individuals.
2.2. Our service is intended solely for personal use. By agreeing to these Terms, you are granted a non-commercial, personal, non-exclusive, revocable, non-transferable, and non-sublicensable right to use our Service, the website, and all our content for personal purposes only, provided that you comply with applicable laws and these Terms.
2.3. Any use of the Service that contradicts these Terms will be considered a breach of the agreement and may result in negative consequences for you.
3.1. We, working with our Partners, provide you with the ability to send and receive payments via online payment processing software. Our Partners act as agents on your behalf, executing tasks as per your instructions related to the use of our Services.
3.2. You agree that we are the payment service aggregator where the payment processing service is provided by our Partners. These Partners act solely as agents or custodians of your funds and are not authorized to manage or own your money. You also acknowledge that no interest or income will be earned on the funds processed through our Partners.
3.3. When initiating and processing payments via our Service or when adding funds to your account, our Partners act as your appointed agents. They are authorized to receive money on your behalf, make payments to recipients you designate, or transfer funds to a special account, all subject to the restrictions and conditions outlined in this Agreement. During the payment process — until the funds are received by the recipient (which usually occurs instantly) — you retain ownership of the funds. However, these funds are held by our Partners as your agents, and you will not be able to withdraw or redirect them to another recipient until the initial transaction is canceled.
When receiving payments through our Service, our Partners, acting as your agents, are responsible for holding the funds in combined accounts until they provide you with instructions regarding the transfer. Using the web portal, you can direct the Partners on matters related to the withdrawal of funds or transfers to third parties, in accordance with the limitations and terms of this Agreement.
3.4. Unity Finance is the payment service aggregator, and our Partners are payment service providers. Once you select a replenishment method involving a payment instrument with a right to request a refund, you agree not to exercise this right, except in cases of unauthorized use of the payment instrument or in the event of a breach of these Terms and Conditions, which would entitle you to a refund of the amount involved. You do not have the right to cancel or chargeback any transaction for reasons that are beyond our responsibility, including (but not limited to) disputes with sellers over the provision of goods or services, or an insufficient balance on the payment instrument.
We reserve the right to charge you for any costs incurred due to a chargeback or any related actions taken to dispute the chargeback. Additionally, we may impose a chargeback fee.
3.5. Chargebacks must not exceed one percent (1%) of the total transaction volume processed by our Partners on your account within a single month. If this threshold is exceeded, it will be considered a breach of this Agreement and will result in financial penalties. Additionally, we and our Partners may terminate this Agreement by closing your account, withholding the funds in it for a period of five hundred forty (540) days following the last transaction. After this period, the remaining balance will be returned to you, minus any chargebacks, service fees, fines, and other applicable costs.
Furthermore, you agree not to promote, offer, advertise, imply, or encourage your customers to request a "chargeback" or a "refund" for the goods or services you provide. You also acknowledge that we and our Partners have the right to automatically deduct any losses they incur from your account. Funds may be held in reserve by our Partners until it is determined that your account poses no risk and we are not subject to further losses.
3.6. You agree to undergo Know Your Customer (KYC) verification with third-party providers, ensuring that all processes comply with GDPR rules.
3.7. You are prohibited from using our Services if you engage in activities related to child pornography, weapons, drugs, or the promotion of sexual, ethnic, or racial hatred, as well as social discrimination. The Service also cannot be used for any activities that may offend individuals or organizations, violate the rights of third parties (including minors), or involve providing misleading, inaccurate, or false information. Additionally, the Service cannot be used in connection with the sale of stolen or counterfeit goods, or for actions that infringe upon copyrights, trademarks, patents, trade secrets, or any other legal rights. You must not use the Service in violation of any laws, regulations, contracts, or legal agreements.
Furthermore, you must not upload or transmit any computer programs, viruses, bots, Trojan horses, Easter eggs, worms, or time bombs that could damage, intercept, or steal data or information. This list is not exhaustive, and we reserve the right to refuse or terminate cooperation with you at any time if deemed necessary, without the need to provide a reason.
3.8. You agree that if you violate the rules of International Payment Systems, you are responsible for covering any fines that we incur as a result. You also agree that we may take legal action to recover additional damages, which could exceed the fine. The estimated minimum loss for us in such cases is $50,000.
3.9. When connecting to our Service, you must inform us of the resource (e.g., website or platform) you intend to use for payments. If payments come from an unapproved resource, we reserve the right to stop working with you. You agree to use our services and the services of our Partners only for the specific purposes intended. You do not have the right to receive payments for the specific purpose of transferring funds between Personal Accounts. If this violation is discovered by us, we will refuse to cooperate with you and / or terminate this cooperation if we consider this action necessary without explaining the reasons.
3.10. We, with the help of our Partners, may limit your ability to withdraw funds or request additional information from you if certain situations arise, such as chargebacks, your location, numerous complaints, or requests from law enforcement.
3.11. Similarly, We and our Partners may restrict fund transfers and require further information from you under the same conditions, including chargebacks, location, complaints, or police requests.
3.12. You may stop using our Service, as well as services from our Partners at any time, by sending an email to compliance@unityfinance.com. Any funds held by our Partners when you close your account will be transferred to you, provided you meet all identification and withdrawal requirements. However, you cannot close your account to avoid an ongoing investigation. Our Partners may hold your funds for up to 540 days to protect us from potential transaction cancellations. If it's determined that you are entitled to some or all of the funds, they will be given to you. You are fully responsible for all existing obligations that are associated with your account, even after it is closed.
3.13. We and/or our Partners have the right to:
3.14. We may request information about the payer, verification documents, transaction details, service-related data, and any other information needed to resolve financial claims or conduct fraud and Anti-Money Laundering (AML) checks.
3.15. If the User within 6 (six) month does not use the Service, then starting with next month after the expiry of the above-mentioned period a monthly fee for account maintenance in the amount equivalent to 50.00 (fifty) euros is charged from the User Account till the moment when the balance in the User Account will be equal to EUR 0,00 (zero euros), after which the User Account is automatically deactivated and the Agreement is terminated.
4.1. Unity Finance, including its services, products, and logos, are registered trademarks and cannot be used or copied without written permission from us. This includes imitating or altering any trademarks or service marks.
4.2. These logos cannot be modified or used in ways that may harm our reputation. They also cannot be used to imply endorsement or sponsorship by us. Since Unity Finance is a payment service aggregator, this Agreement does not establish any partnership, employee-employer relationship, or joint venture.
You agree that using our Service is entirely your responsibility. Any damage or loss from using the service is solely on you.
The use of our Service is governed by our Privacy Policy, which can be found https://unityfinance.com/privacy-policy.html. By agreeing to these Terms of Use, you also agree to the Privacy Policy.
7.1. You acknowledge that we hold no responsibility for any actions or consequences that arise from your use of our Service.
7.2. We disclaims all warranties or guarantees regarding our service.
8.1. If you need more information about the service, you can contact us or our support team.
8.2. We can change this Agreement as needed by posting the updated terms on our website.
8.3. If you don’t agree with the changes, you have the right to terminate the Agreement. By continuing to use the service, you agree to the new terms.
Notifications are considered delivered 24 hours after being posted or emailed to the address you provided during registration. If sent by mail to your registered address, the notification is considered delivered 3 days after the mailing date.
Unity Finance aims to resolve any disputes between you and them in a cost-effective, neutral, and timely manner. Both you and we agree that any claims or disagreements that arise in connection with the service ("Claims") will be addressed according to the rules outlined in the agreement. Unity Finance encourages reaching out first to explore alternative solutions before proceeding with formal dispute resolution.
For any claims (except those involving injunctions or legal proceedings), if the total compensation sought is less than $25,000 USD, either you or we can opt to resolve the dispute through mandatory arbitration. Arbitration can be conducted over the internet, by phone, or through written statements unless in-person participation is required.
If arbitration is not chosen, claims can be brought before a court in the Marshall Islands. Both you and we agree to submit to the jurisdiction of the courts located there.
We cannot guarantee uninterrupted, permanent, or secure access to our services, as disruptions may occur due to factors beyond our control. If any provision of this Agreement is found to be invalid or unenforceable, it will be removed, but the rest of the Agreement will still apply. You also agree that this Agreement may be transferred by us to a third party, particularly in the case of an acquisition or merger.
